Privacy Policy

Privacy Policy

1. INTRODUCTION

1.1 myvenue.gr ("the Company", "we" or "us") takes the privacy of your information very seriously.

This Customer Privacy Policy governs the collection and use of personal information relating to potential and existing customers of myvenue.gr by the company and its affiliates within the myvenue group of companies. This policy explains how and for what purposes we use the information collected about you via myvenue.gr or myvenue.eu (the "Site").

Please read this privacy policy carefully. By using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via these Sites.

1.2 If you have any queries about the policy, please get in touch with us using the contact details set out at the "Contact Us" feature on the Site and we will do our best to answer your questions.

2. PERSONAL INFORMATION COLLECTED

2.1 We will collect the following information from you:

2.1.1 Personal information collected from you may include your name, payment processing information, postal address, email address, landline or mobile telephone number, delivery details as well as other non sensitive personal information.

2.1.2 your interests, your favorite venues, your reviews

2.2.1 Although it is not compulsory to give us this information, if you do not then we may not be able to provide you with the full range of services the Site has to offer. We will generally let you know at the time of collection how we intend to use your personal information. Usually, we collect personal information about you, which we require to respond to your enquiries for payment processing and for the provision of goods and services to you. We also process your personal information where we are required to do so by law, and for the exercise or defense of legal claims.

2.2.2 By your continued use of our services (including our web sites), you consent to the collection and use of your personal information for the purposes set out in this Customer Privacy Policy.

3. USE OF THIS INFORMATION

3.1 We will use this information in order to:

3.1.1 process requests or enquiries submitted by you with regard to the goods and/or services advertised on our Site;

3.1.2 send you information about our services or the goods and/or services advertised by third parties on our Site;

3.1.3 verify your identity;

3.1.4 carry out marketing analysis and make general improvements to our Site;

3.1.5 obtain your views or comments on the services we provide or goods and/ or services provided by third parties who advertise on our Site.

4. SHARING THIS INFORMATION

4.1 Third Parties advertise their goods and/or services on our Site. Where requested by you we provide necessary details about you to the third party. We tell you about this at the point we collect that information on the Site. Please note that certain goods and/or services may be unavailable if you do not want to disclose the personal information you are asked for.

4.2 We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or re organization, but we will take steps with the aim of ensuring that your privacy rights continue to be protected.

4.3 In addition, we may pass your information onto one of our carefully selected business partners or to other carefully selected third parties to enable them to send you information which may be of interest to you but only if you have given us permission to do so. You can tell us to stop this at any time by sending an email to privacypolicy(at)myvenue(dot)gr .

4.4 Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).

5. INFORMATION AUTOMATICALLY COLLECTED FROM YOUR COMPUTER

5.1 Log files/IP addresses: When you visit the Site our web server automatically records your IP address. This IP address is not linked to any of your personal information.

5.2 We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.

6. COOKIES

Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. 
A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. On revisiting the website our computer server will recognise the cookie, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. 



This website, and other myvenue.gr or myvenue.eu group websites to which it is linked, may use cookies to:

• enable the signing in process to operate after you have registered with us;
• enable us to estimate and report on our total audience size & traffic;
• conduct research to improve our content and services.

We may use your IP address to help diagnose problems with our server, or to administer our web sites. We may conduct analyses of user traffic to measure the use of our sites and to improve the content of our web sites and our services. These analyses will be performed through the use of IP addresses and cookies. We may also use cookies to enable the signing in process after you have registered with us and to provide you with more tailored information when you return to our web sites. 

A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you reject the use of cookies please note that the efficient operation of the web site that you are using may be affected. Most of the advertisements that you see on the web sites are generated by third parties who may use cookies to track viewing of their advertisements and for other purposes specified in their own privacy policies. We have no access to or control over these cookies (although we may use statistical information provided to us – not containing personal information – arising from these third party cookies to improve the targeting of advertisements to you and other users of the web sites). You can obtain further information about third party privacy policies or disable their cookies by visiting their web sites.

7. INFORMATION ABOUT OTHER PRODUCTS AND SERVICES

7.1 From time to time we may send you information about our services or goods and/or services advertised by third parties on our Site that we think may be of interest to you.

7.2 You can tell us to stop this at any time by sending an email to privacypolicy(at)myvenue(dot)gr.

7.3 Also, as mentioned above, we may pass your information onto one of our business partners or to other selected third parties to enable them to send you information which may be of interest to you but only if you have given us permission to do so. You can tell us to stop this at any time by sending an email to privacypolicy(at)myvenue(dot)gr .

8. CHANGES TO YOUR DETAILS

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time by contacting us using the "Contact Us" feature on our Site.

9. SECURITY

We have implemented technology and policies to safeguard your privacy from unauthorized access and improper use. We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorised  uses, access or modifications. Certain areas of our web sites may be password protected. If you are a user of our web site and have a password, you can help to preserve your privacy by ensuring that you do not share your password with anyone else.
Payments made via our web sites are processed in a secure environment using software provided by us or other third party providers (Not available yet).
We take steps to regularly validate the personal information we hold to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that we are not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.

10. LINKING TO THIRD-PARTY WEBSITES

10.1 We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.

10.2 In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

11. TRANSFERRING YOUR INFORMATION OUTSIDE OF EUROPE

11.1 As part of the services offered to you through the Site, the information you provide to us may be transferred to countries outside of the European Union (EU). By way of example, this may happen if any of our servers are located in a country outside of the EU or one of our service providers is located in a country outside of the EU. We also share information between our group companies, which are located in countries worldwide. These countries may not have similar data protection laws as in Greece. If we transfer your information outside of the EU in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy.

11.2 If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

12. CONTACT US

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an email to us at privacypolicy(at)myvenue(dot)gr or write to us at myVenue.gr, 3 Marousi str. 15122 Marousi, Athens-Greece.

13. CHANGES TO PRIVACY POLICY

We reserve the right to add to or amend this privacy policy at our sole discretion, without prior notice to you. Please review our privacy policy on a regular basis to make sure you have read the latest version and you understand what we do with your personal information. Your continued use of our services or our web sites following the posting of changes to these terms means that you consent to those changes.

This version of the privacy policy is effective as of January 1st  2016

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